So, a program manager is in touch for different releases with the QA, Dev Ops, Development, Product Managers, UI Designers, Architects, Senior management and rest of the stake holders for different reasons depending on the different phases of the release cycle.
It is of utmost importance to be be always be up to date with how processes are working in the organisation for effective scope, delivery and quality management.
Here are quick 3 effective tips to ensure that planning is as effective and producing the desired results.
1. Process: Ensure that the processes are up to date. Find out the process gaps. Communicate across the teams and observe through releases as to what works and what doesn't. What is the gap in terms of meeting deadlines, inter team dependencies, quality and scope management. Apart from observing the deliveries, involve in meetings and get useful pointers in retrospectives, review meetings and take actions to resolve them.
2. Tools: This is the next important aspect. See, how these process gaps can be addressed through effective project management tools. It could mean doing away with tools that are not effective and not scalable, or tweaking the tools to relate to the changed processes, effective or creative ways to track the progress in terms of adding new data points. This always does not mean that you have to fix the tools. But a prudent look at how tools are supporting he team to log and track progress is important and should be looked into from time to time.
3. Planning the plan: This in essence means planning how to plan. Once you are aware of the process gaps, and tool related changes, relook at how can you plan better. Try to understand if there is a need to change in process templates, need to present and track the plan in any different way etc. Once done, a program manager needs to follow the updated plan, process and tools and educate the project managers and the stakeholders as to how it can bring in value to the team.